The floating shelf is designed to be used with a television wall mount. Your TV wall mount must be installed according to the manufacturers instructions. Simple Shelving Solutions, LLC is not liable for any damages resulting from improper installation of tv wall mounts.
Shipping and Returns
Weekday orders ship within 48 hours of placement. Orders received over the weekend will ship on Monday. We do not ship on holidays. You may return new, unopened items sold and fulfilled by Simple Shelving Solutions, LLC within 10 days of delivery for a full refund. Items should be returned in their original product packaging. We will also pay the return shipping costs if the return is a result of our error. You will be provided a Return Authorization Number (RMA) and further instructions for returning the product. Please Contact Us to initiate a return.You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We will notify you via e-mail of your refund once we have received and processed the returned item.Partial Refunds Any opened box is subject to a 15% re-stocking fee. Returns that do not include entire box contents may be subject to additional charges.All refunds will be issued through the original payment method and processed within 3 - 5 business days after merchandise is returned to our facility.Exchanges Please inspect your package immediately upon arrival for any damages. If you received a faulty item and need to exchange it for the same item, please contact [email protected] for instructions.
Sales tax will be charged on orders placed and/or delivered to Ohio addresses at a rate of 6.75%.